Riga, Latvia
IPF Digital
Building a better world through financial inclusion
Staying focused on becoming the most trusted lender in Latvia helps us realise our purpose of building a better world through financial inclusion.
Our fast, flexible and convenient credit solutions supplied under the Credit24 and Creditea brands are enabling more people to access the credit they need. And that’s securing our status as a leading provider of loans and credit lines to customers with strong credit histories, with solutions delivered online as well as via our mobile app and selected distribution partners.
For so many of our customers, what’s most appealing about us is the prompt, high-quality nature of our service and how our sophisticated technology platform makes the whole application process so simple.
Working here
We’re passionate, full of energy and hard working, committed to constantly delivering an excellent service to our customers. And when the time comes to celebrate our successes, we play hard too.
Open minds and open hearts find a home here in our diverse and inclusive workplace. We have a simple, easy-going t-shirt and jeans type of culture. And we’ve just moved to a new cozy office space in “VEF Promenade”. It’s a place where people want to come to, where they enjoy spending time with colleagues, and where they can be productive. Think of your favourite coffee spot. That’s here. You won’t find another boring alley of cubicles full of dull people, we promise.
Personal Development
We believe that investing in employee development is an investment in the development of the entire organisation.
Our employees have many opportunities to improve their competencies, both in terms of technical and personal skills. One of our biggest development programs is the "People First" initiative. It features six modules focusing on the personal development of leaders and change agents.
People always come first here. So, you can expect opportunities and support to continue your growth, as well as training to ensure that you have the knowledge, skills and experience necessary to perform your role to the highest standards. Our team find that this approach gives them a real sense of job satisfaction and achievement.
We actively support a learning culture and look for our employees to own their own development by identifying and initiating learning opportunities. This could be formal training courses, structured and supported on-the-job training, new/increased responsibilities and opportunities, coaching and mentoring from peers or line managers, self-directed learning such as distance learning, e-learning and sponsored study, as well as lunchtime briefings or secondments.
Areas we recruit into
-
Impeccable customer experience is essential to help thousands of customers with their financial needs.
Empathy and caring are both vital traits for Customer Care team members. The team are responsible for assessing loan applications and their key focus is to ensure that customers have a seamless, speedy and high-quality experience during their online application for a loan.
-
In this team everything goes around our customers! The team drives customer acquisition through effective brand management, communication campaign management and the digital customer journey. Using highly analytical approach team helps IPF Digital to build customer-centric processes to maintain great relationship with our customers and create market advantage.
-
This team protects our business and our customers, ensuring that we are a responsible finance services provider. The role of the credit risk function is to improve the product/customer fit and business process efficiency. The team also places great importance on being able to create shorter and smother credit onboarding for our customers, which combined great process optimization and making full use of advanced fin-tech tools.
-
This team provides our customers with a modern and accessible financial experience, through our newest products. The goal of this team is to create a products and solutions that fulfil our customers’ needs.