This website uses cookies to ensure you get the best experience.

IPF Digital and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor, Google

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Linkedin
Skip to main content
IPF Digital career site

A purpose-led business

A greater need for financial inclusion

Without the ability to be a part of the regulated financial system, people find it difficult to save, obtain fair-priced credit or start a business. Access to regulated credit and insurance products can help individuals and families plan for upcoming events, deal with unexpected emergencies, help expand a microbusiness and seek peace of mind with health and life cover – all of which can contribute to the quality of their lives.

    It is estimated that 1.7 billion people worldwide are unbanked and as such excluded from day-to-day financial services. 

    These consumers may not be well served by the financial services sector for a number of reasons:

    • They work hard but their income is difficult to verify.
    • They have never borrowed before and have no formal credit history.
    • They have defaulted on a credit agreement in.
    • They have the past resulting in a damaged credit history.
    • They do not have a bank account.
    • They live in a rural area and access to a bank is difficult.
    • The amount they wish to borrow and their repayment schedule are not of interest to a bank.

    How we are making a better world for our stakeholders

    • Responsible lending

      Providing access to regulated credit in a responsible way, when it really matters. We give consumers with low to medium incomes a much better alternative than the unregulated “grey” market.

    • Inclusion

      We start the process for mainstream financial inclusion for underserved consumers.

       

    • Social contribution

      Our positive social contribution extends to the wider economy. Our customer care specialists have a sense of pride in being connected to our customers and helping them obtain regulated credit. We also provide exciting career opportunities for our colleagues, invest in and support our communities, innovate with supplier partners to deliver growth and, as a responsible taxpayer, we believe in contributing our fair share to society in the markets in which we operate.

    Purpose-led initiatives:

    •  

      Responsible lending long-term approach plays a vital role in our Most Trusted Lender mission and is a core of our business sustainability. Responsible lending is already embedded in everything we do, from strategic decision making and product design to the millions of credit checks and everyday interactions we have with customers each year. IPFD is going to drive the agenda further with a new objective for 2023+ on even more specific and aspirational responsible lending commitments, covering areas:

      Fair treatment and transparency

      We know our customers and treat them with respect at all times. We lend responsibly and act openly and transparently so that our customers can make informed choices

      Communication and Marketing

      We always provide information that is clear and easy to understand. We take our customers' data protection very seriously and keep all personal information stored securely.

      Creditworthiness assessment and overindebtedness prevention

      We always serve our customers in a responsible way, carefully assessing their financial circumstances with extensive affordability checks and clearly communicating our offer before lending

      Financial hardship

      Where our customers face difficulty meeting their repayments, we take a sympathetic, flexible approach to rescheduling repayments or we can offer a payment holiday if appropriate until they get back on track.

      Complaints

      We take customer complaints very seriously and work hard to overcome the issue. Complaints are always handled with care and in accordance with our complaints policies and the law.

       

    • The Volunteering Month was started in 2018 as a way for IPF Digital to help markets co-ordinate and maximise impact of employee volunteering. Local teams are free to design and organise the volunteering activities according to the needs of our local stakeholders. Usually it takes place in May and December. 

      Our goal is to build a better world togehter and make a positive impact! To do so... we are running, swimming, baking, and visiting hospitals and shelters in a good cause. 

    About IPF Digital


    Co-workers About 470

    Already working at IPF Digital?

    Let’s recruit together and find your next colleague.