Human Resources
Our HR team are at the centre of our business, putting people first in everything we do. Our strategy is simple and built around 3 core elements, Care, Perform and Develop. Our job is to help people to be the best they can be through creative and meaningful development, treating people like individuals, with genuine care and interest and identifying smart solutions that can help people to be as effective as possible and deliver for the business. If you are crazy about people then this is the team for you!
We are a highly motivated and passionate team who view ourselves as ambassadors of our culture. It´s up to us to attract and hire people who share the same passion, hunger and desire to make a difference in everything we do. We love to welcome new members to our IPFD family, ensuring that from the beginning of their time with us they understand our values and the role they play in building a better world through financial inclusion. How we communicate and engage with our people is part of what creates and shapes our culture so communication, together with safety and wellbeing of our people also falls under the responsibilities of our team so we have specialists in our team who can lead on these areas.
We also care about effectively running the office space and supporting other departments in the company according to current needs.
Typical roles: HR Business Partner, Lead Occupational Health and Safety Specialist, Reward Manager, HR Cost & Data Coordinator, Junior HR Specialist, Administration Specialist
Our main responsibility is to ensure that we have the best team of people working for IPF Digital, whose skills are aligned to our business requirements and who have a positive can-do attitude in order to make things happen. This will include the full range of HR activities from ensuring that the team are selected, assessed, hired, rewarded, engaged and developed to be at the top of their game.
We take a global approach to our HR tools and processes, meaning that even if people are based in different geographical locations there is a consistent approach to our core HR approach.
Recent initiatives delivered by HR:
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During Learning Week Festival our colleagues are invited to join a range of learning events and discussions held on the global and local stages across IPF and IPF Digital markets.
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To support growth of our People, we propose LinkedIn Learning platform to our Senior Leaders to test it and roll out further. Premium LinkedIn Learning account gives access to online learning platform, which contains video-based, professional courses that you can access anytime, anywhere.
- 16.400+ courses
- +50 new every week
- Led by 2.000+ industry experts
- In 7 languages
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Providing all employees in IPF Digital the tools to develop the right skills to improve productivity, build strong teams, promote better decision making and train future leaders it has been designed to support and positively impact our five business strategy pillars:
- Right Proposition
- Decision Making
- Customer Centricity
- Sustainable Model
- Scalability
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We place huge importance on ensuring that our people are safe, connected and feel a true sense of wellbeing, both because it is the right thing to do but also our ability to serve our customers well relies on having highly engaged and skilled colleagues who adhere to our values and ethics. CARE is how we describe our approach towards our people, and it sits at the heart of our culture.
Dynamic in nature, the areas of focus for CARE are:
- Personal Care for our people
- Care Heroes & sharing stories
- Excellent communication
- Ensuring that our managers have all the resources that they need to lead.
Some of the initiatives delivered include:
- Continually reviewing and improving our approach towards physical and psychosocial safety including Employee Assistance Programme that provides well-being and mental health support
- Shifted our ways of working, moving from predominantly office-based working for head office functions to hybrid model
- Hosting a series of events, including a Global Togetherness Day encouraging people to engage and connect with one another
- Introducing a global Happiness Calendar