Vilnius, Lithuania
IPF Digital
Building a better world through financial inclusion
IPF Digital in Lithuania provides fast, flexible and convenient credit solutions to customers under the Credit24 and Creditea brands. We’re a leading provider of loans and credit lines to customers with strong credit histories, offering our services online, via a mobile app and through selected partners. We pride ourselves on delivering a service that’s fast, high quality and hassle-free from start to finish.
Working here
Our team is driven, energetic and innovative, and we look for the same sort of people. We want every member of the team to feel important and know that they can make a big difference here, and that their work is valued.
Team spirit is especially important to us. We work together, help each other and believe that only when a person feels good can they bring about the greatest results. So, we take special care when it comes to the details. For instance, every Monday is cake day (somebody from the team brings in homemade cake for everyone to try) and every Wednesday the company serves breakfast for the whole team.
Ours is a creative and cozy working environment in the heart of Vilnius. It’s where personal and professional growth happens through participation in various training programmes. We embrace the pursuit of a great work/life balance for all and always celebrate our wins and achievements together.
Personal Development
We believe that investing in employee development is an investment in the development of the entire organisation.
Our employees have many opportunities to improve their competencies, both in terms of technical and personal skills. One of our biggest development programs is the "People First" initiative. It features six modules focusing on the personal development of leaders and change agents.
People always come first here. So, you can expect opportunities and support to continue your growth, as well as training to ensure that you have the knowledge, skills and experience necessary to perform your role to the highest standards. Our team find that this approach gives them a real sense of job satisfaction and achievement.
We actively support a learning culture and look for our employees to own their own development by identifying and initiating learning opportunities. This could be formal training courses, structured and supported on-the-job training, new/increased responsibilities and opportunities, coaching and mentoring from peers or line managers, self-directed learning such as distance learning, e-learning and sponsored study, as well as lunchtime briefings or secondments.
Areas we recruit into
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Impeccable customer experience is essential to help thousands of customers with their financial needs.
Empathy and caring are both vital traits for Customer Care team members. The team are responsible for assessing loan applications and their key focus is to ensure that customers have a seamless, speedy and high-quality experience during their online application for a loan.
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Our small, perfectly formed and highly motivated Telemarketing team is responsible for offering our online customers the best solutions over the phone. It’s a chance to talk with customers and make outbound telemarketing calls to provide the best lending options to those customers.
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This team has the vital role of ensuring the business remains operational and profitable by recovering overdue payments. Everyone in the team remains calm, respectful and customer focused, determined to provide a helpful service so customers stay up to date with their account.
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This team is responsible for driving business growth through the creation, communication and delivery of a product offering that brings real value to customers. They do that through implementing a variety of initiatives to increase brand awareness and drive new customer acquisition and customer retention.