Tallinn, Estonia
IPF Digital
Building a better world through financial inclusion
IPF Digital in Estonia provides customers with fast, flexible and convenient credit solutions under the Credit24 and Creditea brands..We’re a leading provider of loans and credit lines to customers with strong credit histories, offering services online, through distribution partners and via an innovative mobile app.
Our high quality, fast service attracts customers who are looking for a quick credit decision and hassle-free loans.
Working here
You can make a big difference at IPF Digital. Join us, and you will be a part of a truly international work environment, where individuality is encouraged and where you can take responsibility for your tasks.
Expect your opinions to be highly valued and appreciated, as we encourage people to always speak their minds. We are always as transparent as possible in our actions too, as we believe that mutual trust and respect are the keys to a great partnership.
At IPF Digital, we encourage a friendly and open work culture with good teamwork. So, you can look forward to working with wonderful colleagues, with whom you’ll probably lose track of time, and with whom you can achieve great things together as part of the family.
Personal Development
We believe that investing in employee development is an investment in the development of the entire organisation.
Our employees have many opportunities to improve their competencies, both in terms of technical and personal skills. One of our biggest development programs is the "People First" initiative. It features six modules focusing on the personal development of leaders and change agents.
People always come first here. So, you can expect opportunities and support to continue your growth, as well as training to ensure that you have the knowledge, skills and experience necessary to perform your role to the highest standards. Our team find that this approach gives them a real sense of job satisfaction and achievement.
We actively support a learning culture and look for our employees to own their own development by identifying and initiating learning opportunities. This could be formal training courses, structured and supported on-the-job training, new/increased responsibilities and opportunities, coaching and mentoring from peers or line managers, self-directed learning such as distance learning, e-learning and sponsored study, as well as lunchtime briefings or secondments.
Areas we recruit into
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Impeccable customer experience is essential to help thousands of customers with their financial needs.
Empathy and caring are both vital traits for Customer Care team members. The team are responsible for assessing loan applications and their key focus is to ensure that customers have a seamless, speedy and high-quality experience during their online application for a loan.
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Our small, perfectly formed and highly motivated Telemarketing team is responsible for offering our online customers the best solutions over the phone. It’s a chance to talk with customers and make outbound telemarketing calls to provide the best lending options to those customers.
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This team is responsible for driving business growth through the creation, communication and delivery of a product offering that brings real value to customers. They do that through implementing a variety of initiatives to increase brand awareness and drive new customer acquisition and customer retention.
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Our legal and compliance teams provide an effective legal service to the IPF Digital group, helping to identify, manage and mitigate legal and regulatory risk. They make sure that all client rights and obligations are implemented, communication addressed to the client is clear and easy to understand, and promises are kept. Thanks to this team IPF Digital remains a trusted finance service provider to our customers.
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The growth of our business is driven by the Human Resources team. They’re a highly motivated and passionate bunch who view themselves as ambassadors of our culture. It’s up to them to attract and hire people who share the same passion, hunger, and desire to make a difference in everything we do.
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Fraud prevention and Anti-money laundering unit advises and assures that the business protects itself. Responsible to ensure controls are in place and operated properly to mitigate risk of fraud and money-laundering across the organization to make IPF Digital trusted advisor to our customers.
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Customer Care Consultant (night shift)
Customer Care · Estonia · Hybrid Remote
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Marketing Cloud Expert
Sales Performance · Estonia · Hybrid Remote
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Customer Process Lead
Customer Excellence · Estonia · Hybrid Remote
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Customer Service Analyst
Customer Excellence · Estonia · Hybrid Remote
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Customer Care Team Leader
Back Office · Estonia · Hybrid Remote