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Customer Care

We are redefining our payments experience to challenge ourselves to have a greater positive impact for our customers. Working with our internal and external teams, we champion financial inclusion by providing comprehensive payment solutions while delivering empathetic excellence to our customers.

We are a passionate driven team that aspires to help our customers improve their financial position by delivering payment solutions. The Customer Care Teams are located in 5 IPF Digital markets, delivering excellent customer service to assist our customers. IPF Digital understands each customers situation is different and we pride ourselves on the excellence we deliver in our communication, whether by phone, email, SMS or live chat.

Typical roles: Customer Care Specialist, Quality and Training Leader

Current Customer Care vacancies

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