Prague, Czech Republic
IPF Digital
Building a better world through financial inclusion
At IPF Digital Czech Republic, we’re proud to play a part in creating a better world by giving people fair and responsible access to finance. Through our Creditea brand, we provide flexible and transparent credit solutions that help customers manage their everyday needs with confidence.
Financial inclusion is at the heart of everything we do. It’s about more than offering credit — it’s about empowering people to take control of their financial lives, supporting their goals, and helping them build greater financial stability.
Our mission is to make responsible lending simple, accessible, and human. We believe that finance should be a tool for empowerment, not exclusion, and that transparency and trust are the foundation of lasting customer relationships.
At Creditea, we combine innovation with empathy — using digital technology to create seamless experiences while staying focused on what matters most: our customers. Together, we’re helping people across Czechia and beyond build stronger, more secure financial futures.
Working here
A word from Country Manager Czechia
At IPF Digital Czechia, flexibility is part of how we work. You can enjoy a hybrid setup — working from our modern office in Prague or from the comfort of your home for part of the week — finding the balance that suits you best.
We care deeply about our people and our community. From well-being initiatives to charity activities, we support you in making a positive impact — both personally and professionally.
You’ll join a team of talented, down-to-earth colleagues who combine professionalism with a sense of fun. Here, you’ll have real ownership of your work and the chance to shape the future of consumer finance in a collaborative, international environment.
At IPF Digital, everyone’s voice matters. We value openness, trust, and transparency — and we encourage you to share ideas, challenge the status quo, and grow together with us. Our culture is built on teamwork, mutual respect, and genuine connection — because great things happen when people feel supported and inspired.
Personal Development
We believe that investing in employee development is an investment in the development of the entire organisation.
Our employees have many opportunities to improve their competencies, both in terms of technical and personal skills. One of our biggest development programs is the "People First" initiative. It features six modules focusing on the personal development of leaders and change agents.
People always come first here. So, you can expect opportunities and support to continue your growth, as well as training to ensure that you have the knowledge, skills, and experience necessary to perform your role to the highest standards. Our team finds that this approach gives them a real sense of job satisfaction and achievement.
We actively support a learning culture and look for our employees to own their own development by identifying and initiating learning opportunities. This could be formal training courses, structured and supported on-the-job training, new/increased responsibilities and opportunities, coaching and mentoring from peers or line managers, self-directed learning such as distance learning, e-learning, and sponsored study, as well as lunchtime briefings or secondments.
Areas we recruit into
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Delivering an excellent customer experience is at the heart of what we do, helping thousands of people meet their financial needs.
Our Customer Care team plays a key role in this process. Empathy and genuine care are essential qualities for every team member. They carefully review loan applications and focus on providing customers with a smooth, quick, and high-quality experience throughout their online loan journey.
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This team plays a crucial role in keeping the business running smoothly and profitably by managing the recovery of overdue payments. Each team member approaches every interaction with calm professionalism, respect, and a strong focus on the customer. Their goal is to offer supportive solutions that help customers stay on track with their accounts.
Beyond recovering payments, the team also helps customers better understand their financial situation and find manageable ways to meet their obligations. Through empathy and clear communication, they help build trust and maintain positive, long-term customer relationships.
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This team plays a key role in protecting both our business and our customers, ensuring that we remain a responsible and trustworthy financial services provider. The Credit Risk function focuses on improving the fit between our products and customers, while also enhancing the efficiency of our business processes.
A major priority for the team is creating a faster and more seamless credit onboarding experience, combining process optimization with the smart use of advanced fintech tools. They continuously analyze data and market trends to make informed decisions, helping to balance growth with responsible lending. By doing so, the team ensures that every customer journey is secure, transparent, and tailored to individual needs.
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This team is responsible for driving business growth by creating, communicating, and delivering products that bring genuine value to our customers. They achieve this by running a range of initiatives aimed at increasing brand awareness, attracting new customers, and strengthening customer loyalty.
Working closely with other departments, the team ensures that every product and campaign reflects customer needs and market trends. Their innovative and data-driven approach helps the company stay competitive while building lasting relationships with customers.
Czech Republic
About IPF Digital
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