Our team is responsible for customers' end-to-end onboarding and lifecycle in the Creditea APP – from smooth KYC onboarding and credit line management, to app maintenance, expanding to new markets, and enabling customer-friendly digital services. We also handle payment operations and integrations with key partners to deliver seamless financial experiences.

If you’re excited about ambitious projects with rich business domains and an international scope, you’ll enjoy what IPF Digital has to offer. You’ll join a supportive, hardworking team that manages to keep a relaxed atmosphere internally, while staying professional in wider business collaboration.

At IPF Digital, we’re on the journey of becoming a skills-based organization – where your capabilities and potential matter more than job titles. We want to know what you’re great at, what excites you, and what you’d like to grow into. Not sure if you tick every box? We’d still love to hear from you.

This role gives you the space to work across multiple domains, collaborate with both IT and business, and shape your own career path.

Here’s how you’ll put your skills into action:

• You’ll identify and recommend effective business process solutions in the finance area, considering integrations with other systems and domains.
• You’ll conduct end-to-end process analysis – from business logic and system rules to customer segments and different user paths.
• You’ll use strong analytical skills to uncover real business needs and propose alternative solutions.
• You’ll focus on delivering real value to both users and the business, while avoiding unnecessary complexity.
• You’ll collaborate with IT & business representatives and moderate meetings in a structured and effective way.
• You’ll gather and document functional and non-functional requirements, ensuring clarity and traceability.
• You’ll decompose epics into stories or tasks, organize them, and ensure product and feature descriptions are easily understandable for developers and testers.
• You’ll apply advanced analysis techniques such as functional decomposition, user stories, use cases & scenarios, user story mapping, process and system modeling (BPMN), and visual thinking.
• You’ll support two development teams simultaneously, efficiently closing open points and switching between multiple initiatives.
• You’ll communicate fluently in English, both verbally and in writing, to collaborate effectively across international teams.
• You’ll demonstrate a proactive, disciplined, and delivery-focused mindset, able to work independently and drive results.

  ---

  
  
• You’ll support the Product Owner with backlog refinement, helping maintain focus on customer and business priorities.
• You’ll work in an Agile environment, adapting quickly to dynamic and changing contexts.

Nice to have skills that will help you thrive in this role:

• You’ll navigate and interpret API documentation, spotting potential integration challenges and opportunities.
• You’ll query databases with SQL basics to validate assumptions or extract insights.
• You’ll apply practical experience with mobile applications (iOS/Android), including UI considerations.
• You’ll use Atlassian tools like JIRA and Confluence to manage analysis and documentation efficiently.
• You’ll bring domain knowledge from financial services (fintech, banking, payments, loans) to enrich your analysis.

We also know that experience counts – and we believe that the following can support your success:

• Min. 4 years of professional experience as a Business Analyst for IT projects (preferably with mobile platforms like Android and iOS for finance).
• Proven background in working within Agile environments.
• Relevant certifications or a completed degree in a related field.
• Any background in fintech/digital products is a strong advantage!

📢 What to expect next?

Our recruitment process is straightforward and human-centred. You can expect a short screening call followed by a more in-depth interview with Hiring Manager. We aim to give you clarity and feedback at every step.

What can we offer you?

• Real opportunities for growth - enjoy a personal training budget and access to a variety of internal learning and development initiatives.
• A fully free mental health platform with access to certified professionals: psychologists (including child psychologists), dietitians, business coaches, and physiotherapists.
• Relaxed team integrations – kayaking, cycling, workshops, team outings… we enjoy spending time together, and we make it happen regularly.
• Move your body, clear your mind – we offer the possibility to join the MultiSport card program
• A truly international environment – we collaborate with teams from Mexico to Australia. Sounds exciting? That’s just our everyday reality.

From office life:

• We meet at the office twice a month for collaboration, connection, and a change of scenery.
• Weekly free lunches – when you're at the office, enjoy lunch vouchers to local restaurants (yes, sushi included).
• A brand new office in a prime location – Gdański Business Center in Warsaw, just 5 minutes from Dworzec Gdański metro station. Inside: 3 types of coffee, ping pong, and a chillout room.
• Flexibility is not a buzzword – hybrid work model and flexible hours are part of how we work, not an extra perk.

Here’s how our team describes our culture:
The culture at IPFD is driven by our shared values. People are put first, we accept differences and encourage individuality. Due to our flat business structure, we enjoy collaborating together. Enjoying some good times together is also highly encouraged!

Sounds good? We all think so at IPF Digital.

🔍 Whistleblowing

At IPF Digital, we are committed to ethical conduct and upholding our values. We are dedicated to building trust-based relationships with our customers, employees, and the communities in which we operate. To support those who wish to act with integrity, we have implemented mechanisms that allow for the reporting of any concerns related to potential risks, unethical behavior, or legal violations.

Want to report concerning behavior? Click here to report

Polish Whistleblowing Procedure